Legal notice
Legal Notice
| Seller | Vita Ramus |
|---|---|
| Operations Manager | *Disclosed promptly upon request |
| Address | 〒141-0022 ST Building 4F, 1-10-9 Higashi-Gotanda, Shinagawa-ku, Tokyo, Japan |
| Phone | *We do not offer phone support. Please contact us by email. |
| info@vitaramus.com | |
| Price | As displayed on each product page (tax included) |
| Additional Fees | Shipping, bank transfer fees, payment processing fees, etc. (if applicable) |
| Payment Methods | Credit card, Shop Pay, and other payment methods designated by this store |
| Payment Timing | Payment is processed at the time the order is confirmed. |
| Delivery Time | Orders are usually shipped within 2–5 business days after confirmation. Made-to-order items follow the timeframe stated on the product page. |
| Returns & Exchanges | Accepted only when we are contacted within 7 days of delivery. Please see our "Return & Refund Policy" for details. |
| Qualified Invoice Issuer Registration No. | T9010701041779 |
Customer Service Hours
- We do not offer phone support.
- All inquiries are handled via email.
- We aim to reply within 48 hours.
- We are closed on Saturdays, Sundays, national holidays, and during the New Year period, so responses may take longer.